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Argomenti collegati: You can allow customers access to an external Tustena, section to address /ticket/ticketouter.aspx, allowing them to insert new ticket and check the status of tickets included previously.



Where farm (New company) is selected in the entry "May insert ticket" and a password is assigned to the customer, this can access its own section ticket by typing your e-mail and password present in its own tab.



In this screen the customer will be able:

  • create a "new ticket" (New external ticket) by clicking on the identically named entry in the "Options" menu in the sidebar
  • search for a specific ticket by typing the code in the box on the "Filter" menu of the sidebar and clicking ;
  • view a previously created ticket (Displays ticket este), by clicking on the code of the same;
  • order tickets for code status description or date opening, by clicking on the respective header column;
  • exit by clicking on "Log out" section.

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