Benvenuto
Ospite
, sei in:
<root>
Manual
Manuale IT
Tech
•
Login
Navigation (Manual)
¶
Main Page
Main Page (root)
Random Page
Create a new Page
All Pages
Categories
Navigation Paths
Administration
File Management
Create Account
Search the wiki
»
Discuti (0)
Visualizza Codice
Storia
Portal ticket
Stampa
RSS
Modificata il domenica, 04 ottobre 2009 18:07
da
stefano
Categorizzata come
Non Categorizzata
New company
New external ticket
New phone call
New order
New leads
Account management
Tustena configuration
Account management
Tustena configuration
Displays opportunities
Opportunities
PROJECTS
Campaigns
New activities
New appointment
New event
New phone call
Agenda
New company
New external ticket
New phone call
(10)
»
Other activities (Manual)
»
Payments (Manual)
»
Portal ticket (Manual)
[X]
»
New visit (Manual)
»
New (Manual)
»
Not heard from (Manual)
»
Office calendar (Manual)
»
Opportunities, projects, campaigns (Manual)
»
Opportunities (Manual)
»
Orders (Manual)
»
Other activities (Manual)
»
Payments (Manual)
»
Portal ticket (Manual)
Portal ticket
¶
Argomenti collegati:
Manual in English
New company
Ticket
You can allow customers access to an external Tustena, section to address
/ticket/ticketouter.aspx, allowing them to insert new ticket and check the status of tickets included previously.
Where farm (
New company
) is selected in the entry "May insert ticket" and a password is assigned to the customer, this can access its own section ticket by typing your e-mail and password present in its own tab.
In this screen the customer will be able:
create a "new ticket" (
New external ticket
) by clicking on the identically named entry in the "Options" menu in the sidebar
search for a specific ticket by typing the code in the box on the "Filter" menu of the sidebar and clicking
;
view a previously created ticket (
Displays ticket este
), by clicking on the code of the same;
order tickets for code status description or date opening, by clicking on the respective header column;
exit by clicking on "Log out" section.
ScrewTurn Wiki
version 3.0.5.600. Some of the icons created by
FamFamFam
.