New external ticket
Modified on 2009/10/04 19:07 by stefano — Categorized as: Uncategorized
New ticket outside
¶
Argomenti collegati:
Manual in English
Portal ticket
By clicking on "New ticket" customer can inject a ticket in your system completely autonomously.
The customer simply type the subject of the ticket, select the area of competence (
Dintervento area
), and enter a description of the problems found, attaching a document possible; at that point you just click
to enter the ticket in the system.