Integrazione Tustena CRM Vs. Asterisk

Modified on 2011/06/01 17:57 by stefano Categorized as Uncategorized

Per integrare Tustena con la piattaforma Voip Asterisk bisogna installare su ogni singolo client un plugin disponibile gratuitamente ([http://www.tttelecom.nl/index.php/nl/producs/adat|ADAT]) per ricevere informazioni da Asterisk sulle chiamate in arrivo e per poter lanciare direttamente le chiamate dall'interfaccia Web di Tustena CRM.

Fate riferimento al sito del produttore per funzionalità e configurazione.

What Is YAACID 
This Program is a caller ID program for the Windows platform written in C#. 
It connects to an Asterisk server through the Manager Interface on port 5038. YAACID can hold up to 50 calls in its Call ID History.
 

Features 
• Native Windows Program written in .NET 
• Sits in notification bar and pops up when a call comes in 
• Has the ability to play any custom wav sound when a call comes in and it pops up
 • Has the ability to spawn a web browser and when a call comes in, and it can pass any of the following variables to a given web page:
 
       $CALLERID,$CALLERIDNAME, and $UNIQUEID 

For Example, YAACID can be configured to have a url like: 

       http://www.shatterit.com/callinfo.php?cid=$CALLERID&name=$CALLERIDNAME&id=$UNIQUEID
 
if a call comes in from:               716-852-5872      , it will spawn a browser and go to:
 
       http://www.shatterit.com/callinfo.php?cid=17168525872&name=Mark+Musone&id=12345.3

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Integrazione Tustena CRM Vs. Asterisk