New external ticket
Modificata il domenica, 04 ottobre 2009 19:07 da stefano — Categorizzata come: Non Categorizzata
New ticket outside
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Argomenti collegati:
Manual in English
Portal ticket
By clicking on "New ticket" customer can inject a ticket in your system completely autonomously.
The customer simply type the subject of the ticket, select the area of competence (
Dintervento area
), and enter a description of the problems found, attaching a document possible; at that point you just click
to enter the ticket in the system.